Success story

Sacks has been trading for over nine years and increased profit and turnover year on year. The reasons for this are:

• Hands on management. Working in the restaurant with the staff and not becoming caretaker managers. We are aware of the importance of building relationships with customers.
• A top class chef who produces consistently high quality food and imaginative specials and soups.
• Avoiding pre-packaged cooked food. At Sacks home-made means home-made.
• Cleanliness. Keeping the restaurant in good decorative order and employing staff to clean daily, instead of using contract staff.
• Value for money for customers. We have remained competitive without our losing the high standards of quality and service.
• Staff. We carefully select staff for are smart, loyal, respectful and have the ability to interact positively and make customers feel special.
• Keeping things simple and staying true to the original ethos of Sacks.